601 Columbia Tpke East Greenbush, NY 12061 Call: 518-689-0266 Text: 518-255-8276

Customer Testimonials for Michael's Auto Plaza

James - 2002 Ford Thunderbird

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Michael's Auto Plaza has received a 5 star review by a consumer on Cars.com. As you know, your careful consideration of a review is highly recommended:

Retired Ford man. Spent 50 years working for Ford.
By Jim Failing from FortPlain | July 25, 2018

Just purchased a 2002 Ford Thunderbird from this fine organization. Brian Bell, Sales Associate, was Top Notch all the way. With over 140 preowned vehicles one is sure to find that perfect used car/truck. The entire staff also were Great to work with. I purchased the Bird for the price I wanted to pay. Upon delivery the vehicle was extremely clean and fully detailed. This vehicle was also fully serviced and nothing left untouched. Can't say enough about these people. Also wound like to add that the facility was extremely clean and friendly. Even met Big Mike. A Big Thank You to all.

Rating from Jim Failing

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5

Philip P - 2015 Chevy Equinox

              

Very happy with my purchase! I presented Mike with a challenge of finding me a specific SUV. He accepted the challenge and 10 days later he called with the news he found what I was looking for. The color and options were just as requested! The price was exactly as I wanted and the financing was a breeze! The payment ended up less than I expected. I will definitely present them with another challenge on finding me my next car. (In a few years... lol) Will definitely be a returning customer.

Freddie - 2012 Jeep Wrangler Unlimited

5 Star  - Huge Thank You Goes To Pasha S. For Helping Me Achieve A 4 Year Dream! Great Service, Great Guy Great Everything! Thank You! #NewWrangler

Patrick - 2013 Chevy Suburban

               

You folks are top notch. I am so glad I ran into George Rubinchuk at the gas station and subsequently called him to discuss my options. He told me about Michael, his brother, then referred me directly to Eugene and from there, we'll, let's just say I found a strong, dependable, and reliable team to take care of all our automobile needs.

I know you all work together. Mike S, thanks for all the help and reality checks. I appreciate how you whipped (me and) USAA into shape for the wire and the loan portions! Todd, thanks for taking the time to walk me through several cars and discuss the positives and negatives of each. Very thoughtful considerations to weigh - and you focused on me and my family each step.

All, thank you for helping me make the right decision on which vehicle, figure the best means to finance, and providing me with exactly what I needed.

Michael Rubinchuk you have a terrific team and must be proud. I sure am!

Patrick

Tammi - 2014 Ford Escape

               

Michael's Auto Plaza has received a 5 star review by a consumer on Cars.com. As you know, your careful consideration of a review is highly recommended:

Great experience
By Tammi from Rensselaer Ny | November 9, 2017

Mike Severance is by far the best sales manager i have ever dealt with. We came in here to look at ford escapes, Mike came out and was not pushy at all. We sat down with him and explained our situation and he worked his magic and we were able to get into the escape. Thank you so much Mike. We will definitely recommend people to you and will come back to you when we are ready to add another vehicle to our family

Samantha - 2013 Ford Escape

               

 I thought getting a car was going to be stressful and a headache and a nightmare like it had been in the past at other dealerships, but in fact it was the complete opposite! Brian at Michaels auto plaza made the process of getting a car stress free, smooth, exciting and actually enjoyable!! I recommend anyone and everyone to go here and to go see Brian! I know that if I ever need a vehicle again in the future I will be going back to him!!!

Joe and Lucretia - 2007 Chevy Suburban

               

Purchased a Suburban six months ago with the Help of Mike Severance and Eugene. Best car buying experience ever! Not only did we get the vehicle we wanted but Mike S.and Eugene got us a great rate by going out of their way to find us the best financing! To our surprise they called us the next day to set up a time and day to pick up our new suburban. 5/5/18 we had appointment for Our first oil change since owning the suburban. We called Mike S to make and appointment and he got us right in for the time and day that was best for us . We also wanted the service dept To take a look at everything just to make sure it's still 100 percent like the day we picked it up. They had done the oil change and had found an issue with the front brake caliper and pad . They had it fixed quick and to Our surprise we had a $00.00 balance at the end of the day. We didn't expect that , as we just wanted it fixed and had no issue paying for the repairs . So my honest review from the buying experience to the service and maintenance dept is 5 stars ! Fast , reliable , and easy. We are already planning on returning soon to purchase a pickup truck. Thanks to the entire team at Micheals auto plaza and especially Mike Severance and Eugene. Your professionalism , knowledge, and care for the customer is appreciated and hard to find in today's day and age ! The only way to truley thank you is to purchase from you again ! You've earned that ! Thank You!

Jennifer - 2014 Lexus RX350

               

Michaels Auto Plaza is the future!!
By Jennifer from Glen Spey, NY | May 16, 2018

Michaels Auto Plaza is the standard for vehicle purchases! I am so impressed by their prompt service and professionalism. In no time at all they responded to my email, helped me select a vehicle from their vast inventory of beautiful cars and trucks, and had my financing approved--all over the weekend! I live a few hours away, but, they were able to do almost everything over the phone, which saved me so much time and effort.

On the day we picked up my car, they had everything waiting and ready to go, all I had to do was sign the papers and drive away. Amazing! They are the future of auto trading. Fast, friendly, and resourceful! Other dealers tend to make the process drag on, and keep you on the edge of your seat waiting for approval, and then waiting forever in their showroom. Michaels is not your average car dealer! I couldnt be happier with the whole process from start to finish. I highly recommend them, and will definitely be a returning customer.

Rating from Jennifer

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
 

Penni - 2017 Nissan Altima

               

I cannot say enough good about the service I received at Michael's Auto Plaza. This is the 3rd car we have purchased there and I will never go anywhere else. They treat you with respect and integrity...and do all that they can to make the deal happen! Thank you Eugene and Mike...I love my new car!!!

Nate - 2014 Honda Accord

               

Had the pleasure of working with Pasha Shmuylovich and I have to say that he is by far the most knowledgeable, well spoken, and caring salesmen I have met in a long time. He took his time explaining the ins and outs of any vehicle I inquired about. He was not a bully, nor did he pressure me into buying a vehicle I did not want. I would vouch and recommend to anyone looking for their next car that they reach out to Pasha and enjoy the buying process through him, and him alone.

Kevin - 2011 Ford Taurus

               


Great Experience
By KW from Waterford NY | May 24, 2018

What a great Experience I had. Mike S was spot on and told me when my car would be ready and it was ready. All the paperwork was done prior to my arrival and Literally done within 10 minutes and back on the road. Highly recommend Michaels Auto Plaza and I can see another purchase from here in the future

Rating from KW

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5

Ben - 2016 Ford F150 Limited

               

Very Professional, Not your typical used car lot!
By BigBen518 from Albany, NY | June 26, 2018

I have missed out on a couple trucks there. I told Mike Severence exactly the kind of truck I was looking for. He called me right away when a truck that matched what I wanted came in. The truck was perfect, Mike was extremely professional and informative throughout the process keeping in great communication. I love my F150!! Thanks Guys!

Rating from BigBen518

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5

Alex - 2016 Ford F150 Platinum

               

Mike Severance and Eugene Rubinchuk are the most accommodating and professional sales guys I’ve ever dealt with...and I worked for a car dealer before! I was very particular about finding the right Ford F-150... color, options, miles, what my payment would be. Mike and Eugene located the perfect Platinum F150 and got me below what I told them I wanted to pay monthly. At delivery it took my wife and I less than 10 minutes to sign and drive away in our fully loaded truck. These guys are the model for customer service and how to meet their customers vehicle needs, not just shove what they have in inventory down your throat. Thanks guys, we will be back! -Alex

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